Model HQ

Error Handling in Chat

Possible errors during model download

Unfortunately, something has gone wrong loading _model_name_

If issues are encountered during the download—such as the error prompt shown below:

chatNext

The "Yes" button can be clicked to retry and continue the download.

Clicking "No" will return the user to the Main Menu.

After confirming, the interface should update to:

chatNext

Once the retry is confirmed and the download continues, the interface will update to the following:

chatLoad

At this stage, the selected models will begin loading automatically after the download completes.
It is recommended to wait for the loading process to finish before proceeding to use the Chat feature.

Common causes of download errors:

  • Insufficient memory on the device
  • Disrupted WiFi connection
  • Device interruption of model download due to hibernation mode

Refer to the System Configuration guide for recommended system settings prior to downloading models.

For further assistance or to share feedback, please contact us at support@aibloks.com